Contact Us

Have a question?

Visit our support forum at www.forum.ecumaster.com to find the answer.

If it’s not there you may check our Facebook page at https://www.facebook.com/ECUMasterUSA/ or for any other correspondence, you may contact us using one of the methods below.

EMAIL

  • ECUMaster USA only handles sales and support within North America.
  • If you are located outside of North America, please contact a distributor in your area.
  • If you have a tuning question, email your map and a log so that we can answer any question specific to your vehicle. Questions cannot be answered without your map and a log, we will respond to your email as quickly as possible. Follow this link to watch a video that shows you how to save a your map and a log: Video: Saving Maps and Logs
  • support@ecumasterusa.com
  • ECUMaster USA only handles sales and support within North America.
  • For sales and purchasing or distributor questions feel free to contact us by email at:
  • sales@ecumasterusa.com
  • If you are located outside of North America, please contact a distributor in your area.

 

PHONE

  • Business Hours: Monday through Friday, 9AM to 6PM Central Time
  • If are inquiring about the status of your order, please email us with your order number at sales@ecumasterusa.com so that we can look up your order
  • +1.817.523.9947

BY MAIL

  • 2018 Wall Street, Suite 700
    Garland Texas 75041
  • United States

RETURNS AND EXCHANGES

  • Unopened products may be exchanged for store credit
  • Returns are not permitted for electronic components
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